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Refund & Cancellation Policy

Transparent terms for our website, app development, and digital marketing services.

1. Overview

At Biz499 Marketing Agency (“us”, “we”, or “our”), we are committed to delivering exceptional web development, branding, and digital marketing services. This Refund and Cancellation Policy outlines how refunds and cancellations are handled for projects and digital deliverables purchased from us.

2. Cancellation Policy

  • If you cancel your project more than 48 hours before it is scheduled to begin, you will receive a full refund.
  • If you cancel your project less than 48 hours before it is scheduled to begin, a 50% cancellation fee will apply.
  • Once the project has commenced, the full project cost becomes non-refundable.
  • In certain cases, we may allow rescheduling of the project depending on resource availability.

3. Refund Policy

  • Refunds (where applicable) will be processed within 7–10 business days after approval.
  • Refunds will be credited to the original source of payment only.
  • No refunds are issued for completed services, delivered digital products, or third-party expenses such as domain or hosting fees.
  • Partial refunds may be granted in cases where only a portion of the project has been completed.

4. Non-Refundable Services

The following services are non-refundable once purchased:

  • Domain name registrations
  • Hosting and email service plans
  • Third-party software or API integrations
  • SEO retainers or marketing campaign packages

5. Contact Us

If you have any questions or concerns regarding this Refund & Cancellation Policy, please contact us at:

Biz499 Marketing Agency
Email: hello@biz499.com
Phone: +91-9106312511
Address: Office No. 222, Second Floor, Highfield Ascot, Vesu, Surat, India 395007

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